Transportation is an essential service with a huge economic and social impact to communities. The Transportation industry has been slow to implement modern technologies to increase efficiencies. With the removal of communication barriers between mobile resources and the back office, the industry’s demands for advancement in automation and computer aided management of transportation assets have skyrocketed.
Various segments of the transportation industry realized the impact of automation and monitoring tools and are looking for complex, yet quick solutions. Segments of the transportation industry with the most needs are:
• On demand services such as taxis, limousines and sedans
• Pre-scheduled door-to-door shared ride services such as shuttle, Paratransit and the like
•Scheduled fixed routes such as jurisdictional or campus based routes
Transportation business’ expectations are that automated transportation management systems would lead to significant improvements in operational efficiencies and profitability while building cost competitiveness. Another expectation is that automation can improve reliability and accuracy of their services leading to increased customer satisfaction.
Better monitoring of mobile resources leads to significant improvement in the security and safety of passengers and drivers. Accurate monitoring of the vehicles position and actions can result in proactive actions by management to eliminate inappropriate or illegal actions.